Maintenance Agreements

Dieselec Generators' Service Department can provide a "Generator Maintenance Package" tailored to suit every customer requirement, including planned and reactive maintenance packages for both stand-by and prime power generators.

With an agreement in place, our Service Department will create a schedule for proposed mainatenance visits, ensuring visits are planned and carried out at regular intervals, and at times which minimise disruption to continuity of business.

A planned maintenance package can comprise a single visit or multiple visits per year, offering any of the following:

• Intermediate service
• Major service
• Oil sample analysis
• Loadbank testing
• Technical support during and outwith normal working hours
• Guaranteed response for emergency call-outs
• Out of hours visits
• Fuel management

Click here to see our Service Visit Check List.pdf

Remedial Repair Works

When the requirement for remedial repair works is identified during a planned mainenance visit:

• Our qualified mechanical and electrical engineers will advise us of necessary and recommended remedial works
• A detailed report of defects and remedial works required will be submitted to the customer, prior to work being carried out

Emergency Call Out Facility

Establishing a maintenance agreement minimises the risk of unexpected generator faults. However, if a fault does occur, Dieselec offer an emergency call-out facility which operates 24hrs a day, 365 days per year.